Steve Bondy

Expert computer and information technology support

Proudly located in Cranbrook, British Columbia,
and serving the entire East Kootenay region.

When you're not sure where to start, start with me.
stevebondy@gmail.com

Contact Information

When you're not sure where to start, start with me.

Call: 250-919-0393
E-mail: stevebondy@gmail.com

Steve Bondy

I hold a Bachelor of Computer Science Degree and have been in the Information Technology field for over 20 years.
I have extensive experience with technology in small, medium and large organizations, having served as

• Senior IT specialist involved in the operation, administration, maintenance and implementation of corporate IT systems, network systems, and end-user support.
• Corporate trainer: Kepner-Tregoe's Analytic Trouble Shooting training
• Software Engineer responsible for the design, implementation and documentation of software systems, customer demonstrations and training

My career has given me wide exposure and experience in:

• Programming (C, C++, VBA, Perl, HTML, CSS and others)
• Network support and troubleshooting
• UNIX, Solaris, DEC VAX/VMS
• All versions of Microsoft Windows
• Microsoft Exchange Server 5.5, 2003 and 2007
• Microsoft SQL
• Technical writing
• And more

My other talents

When I'm not doing computer work, I have several hobbies that occupy my time. If you don't need computer help, maybe one of my many other talents will interest you.

• Performing at local festivals - see High Point Performances
• Building card models - Have a look in my portfolio
• Woodworking - Have a look in my portfolio

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Network Support

After the wires are installed, and the computers connected:

• How do you keep things running smoothly for years to come?
• How do you protect your valuable information from loss?
• How long will it take to get up and running again after a hardware failure?
• How do you implement an effective security strategy?
• Need help answering these questions?

Ongoing System Management

Your business network is much more than a bunch of personal computers with an Internet connection.
I bring the experience and expertise to help get the most out of your investment in technology. I provide ongoing support and proactive management of your technology resources, not only fixing problems when they arise, but preventing as many problems as possible.

Web Site Maintenance

Whether you want some straght-forward content updates, editing and clean-up of existing content, or new features added, I can get your web site updated quickly and inexpensively. Since I work from home and focus only on content, not hosting and other services, you pay only for my services, not a lot of overhead.

Web Site Implementation

If you want your own website, and don't want to spend a small fortune, I can give you the guidance you need to get everything set up, and help you get your initial web site up and running without breaking your bank account.

There are many options to suit every budget.
For example:

• If you want to do most of it yourself but don't know where to start, I can provide the guidance you need.
• If you know exactly what you want and just need it done for you, I can provide a fixed price quote so there are no unpleasant surprises.
• I can get the initial site up and running, and provide detailed documentation and training on how you maintain it.

A little research and planning up front can save you a lot of time and headaches down the road!

Security Reviews

• Does your business handle personal information regarding your clients?
• Do you have some data that's open to all staff, and some that should not be?
• Is this information properly protected?

As business networks grow and evolve, and employees come and go, the the security and access permissions that were appropriate in the past may not be today.

It's important to review your security periodically to ensure that security measures remain effective and relevant. I conduct thorough reviews, providing a written report so you can correct deficiencies. Then you can rest easy knowing that everything is really working the way you think it is, .

Setup and Installation

Whether it's a new home PC, ten new PCs, or an entire network of servers and client PCs, I provide professional set up and installation services to help get it up and running as quickly as possible. Sometimes you just need an extra pair of hands to make sure you get the job done on time, and sometimes you want to make sure it's done right.
Whatever you need, I can help.

Custom Training

If you're like most people, you only use a small fraction of the capabilities provided by your office software. It's not always possible to take courses, and often the available courses are far too generalized, covering too much of what you already know, and not enough of what you need to learn.

I have extensive experience as a trainer and facilitator, and will work with you or your staff, individually or in small groups, to provide exactly the training you need.

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